3A Family [GIC] Operations Team Lead ( Nhân viên Xuất nhập khẩu)

- Design, improve and manage the receiving, consolidating, sorting, shipping and customs clearance process for GIC international shipments; 
- Develop simple Excel/ Google Spreadsheet systems and/or use suitable tools to automate the work process, or liaise with IT teams/ vendors to develop necessary tools for such purposes; 
- Make judgment and provide instructions to deal with situation arisen during the shipping process;
- Communicate and establish relationships with air carriers, overseas agents, customs brokers and team members to ensure the best possible and most competitive rates while ensuring operational excellence, high productivity and customer satisfaction;
- Set up and monitor the operational and financial metrics; translate such metrics into concrete department-wide and company-wide actions; 
- Perform other duties as required;

- Lương tháng 13 và thưởng KPI.
- Đào tạo nội bộ: Kỹ năng phát triển chuyên môn, Kỹ năng mềm…
- Được tham gia các chuyến Team-building và chuyến đi dã ngoại
- Được tổ chức nhiều tiệc như: tiệc Trung thu, tiệc Giáng Sinh, Tiệc Tất Niên
- Với mạng lưới phân phối 98% trên khắp đất nước, ứng viên sẽ được chào đón tại nhiều nơi khi đi du lịch nội địa
- Cơ hội phát triển năng lực cá nhân.

- Experience: 03 years of working experience in Logistics/Customs clearance field or similar roles in e-commerce/ express/ overseas buying companies;
- Experience of selling online (on Facebook/ Instagram) is preferred;
- Must be familiar with the corresponding processes and cost structures such as freight rates, international tariffs, warehouse storage charges and weight costs, clearance fees in Vietnam and the United States;
- Extensive knowledge and experience of customs clearance, especially inbound B2C/ manifest clearance in Vietnam; different clearance facilities, channels and regulations, both in theory and practice;
- Extensive knowledge and experience of booking flights, working with GSAs and airlines;
- Knowledge of e-commerce parcels delivery process;
- Extensive knowledge of all modes of delivery such as truck, ocean, air, train, and multi-modal; 
- Specific knowledge: Good knowledge of the contractual, legal, and commercial aspects in the Logistics/ Customs field; Good knowledge of cross-border express delivery and international e-commerce;